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TERMS & POLICIES

Last Updated: OCTOBER 15, 2025

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Welcome to FLOWITHDIDI LLC (“we,” “our,” or “us”).

 

By using our website, booking an event, or purchasing any of our services or products, you (“client,” “participant,” or “attendee”) agree to the following Terms & Policies.

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Please read these terms carefully, as they establish a legally binding agreement between you and FLOWITHDIDI LLC.

1. General Overview

FLOWITHDIDI LLC provides yoga, meditation, wellness, and retreat experiences, including group classes, private sessions, workshops, and special events (“Services”).

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By booking or participating in any Service, you confirm that you:

  • Are at least 18 years old or have parental consent;

  • Have read, understood, and agree to these Terms & Policies;

  • Understand that these terms are governed by the laws of the State of Florida, USA, and, where applicable, the General Data Protection Regulation (EU 2016/679) (“GDPR”).

2. Reservations & Bookings

  • All bookings must be made via our official website at least 3 hours before the event start time.

  • Walk-in participants without prior booking are not guaranteed entry.

  • Private event inquiries must be submitted via email. Dates and times are confirmed in writing.

  • The final attendee count must be confirmed 24 hours before the event.

3. Payments

  • All payments are processed securely through third-party payment processors (e.g., Stripe, PayPal, or similar PCI DSS–compliant providers).

  • FLOWITHDIDI LLC does not store full credit card details or sensitive payment information on its servers.

  • All transactions are processed in U.S. dollars (USD) unless otherwise stated.

  • By submitting payment, you authorize FLOWITHDIDI LLC to charge your selected payment method for the agreed amount.

  • Payment confirms your acceptance of these Terms & Policies.

  • In the event of payment disputes, clients agree to contact FLOWITHDIDI LLC directly at billing@flowithdidi.com prior to filing a chargeback or payment claim.

4. Packages (Multi-Class or Session Bundles)

  • Validity: Packages must be used within 90 days of purchase; unused sessions expire and are non-refundable.

  • Non-transferable: Packages may not be sold, shared, or transferred unless FlowithDidi provides prior written consent.

  • No-show/late cancellation: Missed sessions or cancellations within the applicable cancellation window (see Section 5) may be deducted from the package.

5. Cancellation & Refund Policy

A. General Events

  • Refunds are available for selected events when cancellation is received via email at least 24 hours before the event start time.

  • Approved refunds will be processed minus a 3% + $0.25 payment processing fee.

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B. Private Events

  • The final payment is based on the number of attendees confirmed 24 hours or more prior to the event.

  • Changes within 24 hours before the event will not adjust the final invoice.

  • Deposits are required to secure all private bookings:

    • Cancellation more than 60 days prior: Full deposit refunded.

    • Cancellation between 59 and 31 days prior: 50% deposit refunded.

    • Cancellation 30 days or less prior: Deposit non-refundable.

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C. Event Cancellations by FLOWITHDIDI LLC

  • We reserve the right to cancel or reschedule any event.

    • If canceled for internal reasons, a full refund will be issued.

    • If canceled or disrupted by force majeure (including weather, natural disasters, war, pandemics, or government restrictions), no refund is guaranteed, though FLOWITHDIDI LLC may offer credit toward future events.

  • If an event is canceled due to inclement weather and no backup venue is available, the paid amount minus the processing fee will be refunded.

6. Retreats

  • A non-refundable deposit of $500 is required to reserve your space.

  • Full balance is due 14 days before the retreat start date.

  • Payment plans are available upon request.

  • Retreat Cancellations:

    • More than 60 days before: 100% refund minus deposit.

    • 59–31 days before: 50% refund minus deposit.

    • 30 days or less: No refund.

  • A signed Liability Waiver is required before attendance.

By paying the deposit, participants agree to pay the total balance according to the selected plan and terms.

7. Liability Waiver & Assumption of Risk

By booking or participating in any FLOWITHDIDI LLC service, you agree to the following:

  1. Voluntary Participation: You understand that your participation is voluntary.

  2. Risks: Activities may involve physical movement, emotional release, and meditation that can cause discomfort, dizziness, or stress.

  3. Medical Responsibility: You are solely responsible for ensuring that your health permits participation. Consult a healthcare professional if necessary.

  4. Release of Liability: You release and hold harmless FLOWITHDIDI LLC, its owner (Didem Saglam), facilitators, and employees from any claim or cause of action related to injury, illness, property damage, or death arising from participation.

  5. Assumption of Risk: You voluntarily assume all risks associated with participation.

  6. Emergency Medical Consent: You authorize FLOWITHDIDI LLC or its representatives to seek medical care on your behalf if needed. You are responsible for associated costs.

  7. Confidentiality: You agree to maintain confidentiality regarding all personal information shared by others during sessions or events.

8.  Photography & Media Policy

  • FLOWITHDIDI LLC retains full copyright ownership of all photography, video, and media captured during events/retreats.

  • Participants consent to being photographed or filmed unless they provide written notice before the event/retreat.

  • Media may not be used for commercial purposes without written authorization.

  • Approved social media use must credit and tag @flowithdidi and Didem Saglam.

  • FLOWITHDIDI LLC may use event media for promotional purposes across digital and print platforms.

9. Gift Cards

  • Gift cards are valid for 3 months from the purchase date.

  • Gift cards are non-refundable and may be used for one or two participants.

10. Beach & Outdoor Events

  • Activities near or in the ocean (e.g., Full Moon ceremonies) are optional and at your own risk.

  • No lifeguard will be present.

  • FLOWITHDIDI LLC assumes no liability for incidents occurring outside the designated event area.

11. Check-In

  • Please arrive 10 minutes early to ensure a smooth and mindful start.

  • Late arrivals may forfeit participation without refund.

12. Contact for Medical Concerns

For any health-related concerns, please contact:

📧 info@flowithdidi.co

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